Turn fitment questions into orders.
Buyers leave when no one can tell them if a part fits their vehicle. We answer the moment they ask, so the sale happens while they're still there.
We'll go through your store live and look for the questions your buyers can't get answered today.
The problem
Unanswered fitment questions are lost sales
A buyer lands on your seat cover listing at 11pm. It says it fits “selected dual cab models”, and nobody gambles an order on the word “selected”. There's no one to ask, so they leave, and the sale now depends on them coming back.
Niche parts get niche questions: trim, offset, bore, torque spec. When no one's there to answer, you're losing sales you never even see.
The fix
Trained on your brand, not a template
We build an in-depth knowledge base from everything your brand knows: fitment data, size charts, products, policies. On Shopify or WooCommerce, we pull it straight from your store. Anything it doesn't know goes to you, never a guess.
What changes
What your store gets out of it
Orders that used to walk
The buyer with a fitment doubt gets the answer while they're still on the page, instead of leaving to check and maybe coming back.
Fewer fitment emails
When the fit question gets answered on the page, there's no email to write. What still lands in your inbox is the part that needs a human.
Wrong parts caught in the chat
It asks for the vehicle, the trim, the cab size before pointing at a part. A buyer who asks in the chat finds out about a bad fit before they order, not when the box comes back as a return.
Every inquiry, one inbox
The agent answers on your site, and every conversation lands in one inbox. You see everything, jump into any chat yourself, and hand threads to your teammates. Your whole team, one place.
Will this bull bar fit my D-MAX? Agent replied
Wiper size for a 2016 Corolla You jumped in
Return on seat covers Assigned to Alex
How it works
You approve everything before it goes live
Book a call
We go through your store live and look for the questions your product pages can't answer, the ones buyers email about or leave over.
We build it, you test it
Your agent gets trained on your brand: fitment data, size charts, products, policies. You try it in private first, with the awkward questions about offset, bore and trim.
You approve it, it goes live
Nothing goes on your store until you've approved it yourself. Then it answers buyers at any hour, and hands to a human when it should.
The difference
Not another generic chat widget
| Feature | Generic chat widgets | govelio |
|---|---|---|
| Built for | Any store, any niche | Automotive only |
| Year, make, model, trim | No fitment logic | Trained on your fitment data |
| Knowledge depth | Whatever you feed it | Your whole brand, in depth |
| Selling in the chat | Suggestions, no fit check | The right part, add to cart |
| Setup | You build it yourself | We build it for you |
| Before customers see it | No one checks it but you | You test it, then approve |
| If you don't like it | You cancel and start over | You don't pay |
If you don't like what we've built, you don't pay.
You see the agent answering on your own products before it ever touches your store. If you wouldn't stand behind it in front of your customers, you owe nothing. There's no price list because nothing we build is generic: every agent is custom to your brand, so the setup fee depends on what you need. We agree it on the call, and you only pay it if you like what you got.
The engine behind it is already answering real shoppers on a live Shopify store today, an apparel brand.
Who it's for
If you're not automotive, this isn't for you
Everything we build is shaped around year, make, model, trim and fitment data. If your brand has nothing to do with vehicles, please don't book the call. It wouldn't be honest to take it.
See your store the way your buyers do
We'll pull up your store live on the call and look for the questions your product pages can't answer. No slideshow and no script, just your store on the screen.
Book the 30-minute callIf you don't like what we've built, you don't pay.